2 1 3

(Junior) Consultant Customer Transformation

How should companies maintain a strong connection with their clients, in a faster and more digital world? How does a company ensure customer loyalty, when disruptive tech companies can change the marketplace in the upcoming years? How do you work client-centric and how do you adapt your product or service accordingly? These are the type of questions the Capgemini Invent Customer Transformation team finds the answers to.

Your challenge as a Consultant Brand & Experience

You help leading companies in their transformation to become a client-centric organisation. Do you have a passion for marketing and customer engagement? Do you want to make organisations successful by implementing customer-centric strategies? Brand & Experience is about supporting companies in the Retail, Consumer Products, Manufacturing and Financial Services industries in building and maintaining the best (digital) customer experience at every touch point. By inspiring organisations to optimize the customer experience with new technologies such as artificial intelligence, virtual reality and voice assistants. Together with a the project team, you analyse and benchmark marketing strategies and CRM platforms. Or you build innovative business models and service concepts.

What else will you be doing?

  • You are part of the team that drives digital transformation and improves end-to-end customer experience.
  • You help clients design, deliver and adopt marketing automation, personalized offer/reward mechanisms and multi-channel campaign management and analytics tools.
  • You keep up to date with the latest digital marketing trends on innovations and you have a vision on how digital technologies could be used to enable optimal customer engagement.
  • You bridge the gap between business and technology for our clients.

What do you bring?

You go for the extra mile to deliver the best possible result for our client and your colleagues. You are collaborative in style, empathic in nature, confident in content and focused on outcomes at all levels in the client organization. Absorbing new information quickly and applying this effectively on a personal and content level is not a problem for you. Under time constraints, you analyze (process) data and come up with new insights and solutions for complex problems. Pro-actively bringing new ideas to the table and taking ownership in the execution come natural to you. Additionally, you have strong stakeholder management and communication skills and are comfortable with presenting for managers in an enthusiastic and convincing manner. And you are willing to work and travel abroad. What else do you have to offer?

  • You have a Master’s degree with excellent study results in for instance Business innovation Management, Data Science, Marketing Intelligence, International Business or a Master with a technical/design focus.
  • It works in your advantage if you have gained experience during internships related to digital marketing or customer experience, a side job or studied abroad.
  • You are fluent in English, both written and spoken. Proficiency in Dutch, German or another language is considered as a strong plus.

How do we pay attention to your personal development?

We won’t be throwing you into the deep end obviously. First you will enroll into the intensive and international training program of The Institute during which you will receive intensive coaching and training sessions to become client ready. Over the course of a variety of typical consulting assignments, you work together with colleagues from all over Europe and you will travel to various locations within the region.

Also upon completion of The Institute, you will have manifold opportunities for personal growth and development. Do you want to become a senior consultant? That’s possible! Make your personal drives be known and we will facilitate you in fulfilling your ambitions through the Capgemini University in Paris or via our Capgemini Academy.

What do we offer?

The Brand & Experience team is an international team, consists of approximately 25 consultants and has a strong interaction with other Brand & Experience teams in Central Europe. You’ll be free to make your role and your career the way you want it to be. Proactivity and ambition flourish at Capgemini Invent. There are countless opportunities available to propel your development forward: seek out those that suit you, and we will back you all the way. In summary, we believe the following make this a great place to work:

  • Show how single minds make for better teams: work alongside fierce intellects who love to collaborate.
  • Be comfortable outside your comfort zone: self-stretchers thrive in our environment.
  • Build momentum in your career: make your role and your career what you want it to be.
  • Stay true to who you are: play to your strengths and bring your individuality.
  • Give your curiosity freedom and focus: a place where inquisitiveness and entrepreneurial thinking are encouraged.

What else do we have to offer?

  • A permanent contract and a decent salary.
  • 26 vacation days and the possibility to buy more vacation days.
  • A contribution free pension: you don’t have to make your own contribution in the basic scheme.
  • A laptop, sim card and expenses for your connectivity so you'll be able to work from anywhere.
  • And a mobility allowance which you can spend on a lease car or NS Business Card, or choose to have it all paid out.

Diversity

Capgemini Invent positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients. We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual, family and work-life needs

Will you come join our team?

Do you have a strong affinity with digital innovation? And can you tell us passionately about your visionary ideas? Do you value a steep learning curve? Three yeses? If so, we are looking forward to receiving your application!

For more information about Capgemini Invent, please go to out our management consulting page.

Application process

Apply
Fill in the most important details in our application form and you will receive a response from us within a week.
Intake by phone
We will contact you by telephone to get acquainted and ask you a few questions
Online intelligence assessment
You make an intelligence test online. Based on your results, we determine the further procedural intelligence test
Online personality test and motivation test
Heb je intelligentietest positief afgerond? Dan nodigen we je uit voor onze selectiedag. We vragen je om voor die dag nog 2 testen in te vullen.
Selection day
On the selection day you conduct 2 interviews and possibly an employment conditions interview. This way you know in 1 day what your options are with us!
Offer
You have come through the selection day! We will give you the offer on the same day, so you can read it at home.
Get started
Welcome to your first working day at Capgemini!

Do you see your future at Capgemini?

Then we would like to get to know you. Have the following documents ready to add to your application:

  • Cv
  • Cover letter