As a senior consultant in the Brand & Experience team, we work on projects that are focused on improving customer experiences. In collaboration with our clients, we shape new customer experiences that are unique in the industry. By playing an active role in both local and international multidisciplinary engagement, our role is to support companies to maintain a strong connection with their clients in the current rapid digital world. Terms such as customer loyalty, client centricity, product- and service adaption are on my daily radar! My passion? Helping clients all the way form vision and strategy to the implementation of changes and innovations in their company.
Furthermore, in our current fast paced society with emerging new technologies, I focus on inspiring organizations on how they can optimize their customer experience with the help of new technologies such as artificial intelligence, virtual reality, voice assistants and new platforms. Together with a team, I analyse and benchmark marketing strategies and CRM platforms, or build innovative business models and design new service concepts. My responsibilities are certainly very diverse.
Capgemini invests greatly in gender balance and equality. Our company ensures female consultants help each other to thrive personally and professionally. Recently I have taken part in digital events organized by FemInvent – a female empowering network for female employees at Invent NL. I participated in the last ‘FemInvent Speed Dating Event’, where I got to know other female colleagues through quick, small conversations. Together we discussed how we juggled the work-life balance which was really inspiring.
Juggling remote work and personal life has morphed burnout in the time of pandemic, meaning we ought to learn how to manage the stress. Another campaign that I recently took part in is called ‘Time2Recharge’, where I enjoyed multiple digital deep dives into several topics that are more relevant now than ever during pandemic times. The talks were held by professionals and colleagues. Neuropsychologist Mark Tigchelaar, for instance, showed us how we can get a grip on our focus, to become resilient to stress and more present in the here and now.
If you are interested to work in a young team with inspiring, ambitious and likeminded colleagues, and if you are searching for the opportunity to grow and to work in a variety of industries, then look no further and apply for a consultant position at Capgemini Invent NL!
Curious about the possibilities within Capgemini? Apply now!